Frequent question: How do I contact 311 in Toronto?

How do I call 311 from my cell phone in Toronto?

If you have been unable to dial 3-1-1 from your Toronto home or cell phone, contact 311 by calling 416-392-CITY (2489) to report the problem (Note: we can only investigate if you are using a phone carrier, i.e. Bell etc..

Can you email 311 Toronto?

If you wish to submit a service request, please call or email us at Some service requests can also be submitted online on the 311 website.

How do I complain to the city of Toronto?

Complaints can be made by:

  1. filling in our online complaints form.
  2. sending us an email:
  3. sending us a fax: 416-397-5463.
  4. in-person.
  5. sending us a letter: The Customer Service Improvement Team. Municipal Licensing & Standards, Policy and Strategic Support. City Hall, 100 Queen St.

How do I email the City of Toronto?

Contact Information

  1. Telephone: 416-392-8016.
  2. TTY: 416-338-0889.
  3. Fax: 416-392-2980.
  4. Email:

When should I call 911 or 311?

A 911 call must be an emergency, and 311 is for non-emergencies that still require authorities.

What is 311 used for in Ontario?

311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.

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Is calling 311 anonymous?

No anonymous complaints will be accepted – you must identify yourself to the 311 service representative. Complaints registered with 311 are assigned a file number and forwarded to a peace officer, who will investigate the complaint.

What time can you make noise until in Toronto?

In Toronto, the policy expanded the permitted time to 6 a.m. to 10 p.m., every day of the week. That move essentially overrode the city’s bylaw allowing construction noise between 7 a.m. and 7 p.m. Monday to Friday, 9 a.m. to 7 p.m. on Saturday and not at all on Sunday or statutory holidays.

Is it complain or complaint?

Complain and complaint are two words that are used to express dissatisfaction or annoyance about something. The main difference between complain and complaint is that complain is a verb whereas complaint is a noun. The difference between complain and complaint stem from this difference in grammatical structure.

How do I contact a bylaw officer in Toronto?

If you have a complaint about a zoning bylaw infraction, contact 311 to submit a service request for investigation by Municipal, Licensing & Standards.

What is my zip code Toronto?

postal codes

Place Code
1 Toronto 66777
2 Toronto 57268

What municipality is Toronto in?

Municipality of Metropolitan Toronto – City of Toronto.