How long does it take for a package to clear Canadian customs?

Generally, customs officers will visit multiple sites during the day and process their releases in the afternoon. The process can take anywhere from 12-48 hours and even longer during high traffic periods.

How long does a package stay in customs clearance?

Originally Answered: How long can a package stay in customs? The shipment has five days to clear through customs. After 5 days, the goods are placed in to a public storage warehouse to be held as unclaimed. If the goods are not cleared and picked up after one year, they are then sold at auction.

Can you call Canada customs about a package?

Contact us online

If your inquiry is time-sensitive, please contact us by phone at 1-800-461-9999 (toll-free in Canada and the USA ).

Why does Canada customs hold packages?

‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.

Why is my package taking so long in customs?

There are three basic reasons your shipment could get stuck in customs: If the items being shipped are prohibited or restricted, customs may delay or even destroy the package. … You may owe taxes on the shipment, which will be released when you pay them.

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Does Canada customs check every package?

We present all incoming international parcels to the Canada Border Services Agency (CBSA) for customs review. The CBSA visually inspects each parcel or piece of mail. Package contents that are not on the prohibited items list and not subject to duties or taxes are released for delivery.

How do I know if my package has cleared customs?

Track the package via the courier service through which you are receiving it or sent it, as U.S. Customs has no way to track packages. Most couriers provide a tracking option on their websites to track your package. Use the tracking code you received when you shipped your package.

How do you check if a parcel is being held at customs?

If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.